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Job Details


Permanent

Posted: 2 years ago

IT Support

Doheney Services Limited | Lagos


Job Reference: DSL/ITS/REG

Experience: 3-5 years

Industry/Sector: IT

Salary: Negotiable

Location: Lagos,Lagos

Job Description

Purpose Of Job Level: Responsible for Coordinating, monitoring and maintenance of all computer systems and networks in the organization. Job Duties/ Responsibilities/ Accountabilities: • Develop, deploy and manage software applications to assist business processes. • Document policies, applications and user instructions. • Instruct and receive training on basic structures of organization for systems software or hardware, database software and network hardware. • Oversee and analyse network, hardware, database and system activity and respond to user reports of trouble. • Oversee and analyse network activity through established test procedures. • Respond to malfunctions reports to identify or diagnose problem source and contact vendor. • Manage and repair telecommunication equipment hardware of software, isolate and replace failed components through diagnostic tools use. • Execute version control for website. • Establish and oversee email lists. • Execute new functionality for website. • Support theme and template development. • Extend user support for software applications. • Install, maintain and administer hardware and software components of system support. • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; • Manage 24/7 delivery platforms and ensure maximum uptime. • Create assigned databases to support specific applications. • Manage database archives by getting and installing data sets. • Manage and Support data transfers or file sharing. • Develop and monitor security protocols on restricted access systems. • Testing and evaluating new technology;

Requirements

Education Qualification: Bachelor’s Degree in the areas of Management Information system, Computer Science, or any Related Discipline. Masters or MBA will be an added advantage.

Professional Qualification: CPN, CPE or any related professional qualification would be an added advantage


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