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Job Details


Permanent

Posted: 2 years ago

IT Support

Doheney Services Limited | Lagos


Job Reference: DSL/IT/REG

Experience: 5-7 years

Industry/Sector: IT

Salary: Negotiable

Location: Lagos,Lagos

Job Description

Objective Of Job Level: Responsible for Coordinating, monitoring and maintenance of all computer systems and networks in the organization KEY RESULT AREAS • Effective monitoring of Computer systems • Software and Hardware Management • Response to System Malfunctions • Network Management Job Duties/ Responsibilities/ Accountabilities: Administrative duties: • Execute new functionality for website. • Support theme and template development. • Update and manage style sheets. • Develop, deploy and manage software applications to assist business processes. • Execute version control for website. • Establish and oversee email lists. • Extend user support for software applications. • Document policies, applications and user instructions. • Install, maintain and administer hardware and software components of system support. • Instruct and receive training on basic structures of organization for systems software or hardware, database software and network hardware. • Oversee and analyse network, hardware, database and system activity and respond to user reports of trouble. • Oversee and analyse network activity through established test procedures. • Respond to malfunctions reports to identify or diagnose problem source and contact vendor. • Manage and repair telecommunication equipment hardware of software, isolate and replace failed components through diagnostic tools use. • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; • Manage 24/7 delivery platforms and ensure maximum uptime. • Create assigned databases to support specific applications. • Manage database archives by getting and installing data sets. • Manage and Support data transfers or file sharing. • Develop and monitor security protocols on restricted access systems. • Testing and evaluating new technology; • Conducting electrical safety checks on computer equipment. • securing network system by establishing and enforcing policies, and defining and monitoring access; • Other duties as required by management.

Requirements

Education Qualification: Bachelor’s Degree in the areas of Management Information system, Computer Science, or any Related Discipline.� Masters or MBA will be an added advantage.

Professional Qualification: CPN, CPE or any related professional qualification would be an added advantage

Experience: Minimum 5 years relevant experience

Key Competencies Required (Technical):

  • Effective computer skills; Microsoft Office Software and other Company and discipline specific software applications
  • Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company. �
  • Ability to multi task effectively
  • Excellent analytical skills
  • Knowledge of various It related software’s
  • Network Management


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